Overview


<aside> 💡 The following is a TL;DR overview of the incident

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Timeline


<aside> 💡 Some important times to include: (1) time the root cause began, (2) time of the page, (3) time that the status page was updated (i.e. when the incident became public), (4) time of any significant actions, (5) time the major issue ended, (6) links to tools/logs that show how the timestamp was arrived at.

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Here's how events unfolded:

🌳 Root Cause


<aside> 💡 The following is what we determined to be the root cause of the incident

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🤷‍♂️ Action Plan


<aside> 💡 Post discussion / Google Meet we should outline the high-level tasks that should be undertaken to get the incident under control and resolved, along with a completion status for clear understanding

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Actions

🛠 Resolution